FAQ

Below FAQ are some common concerns of our customers before purchasing our products, if you have other questions, please just send it to info@mandinkahomeshop

Pre-Sales Questions

Yes they are. Each product is crafted by talented craftspeople and shipped to the United States.
Consider how much use the furniture will receive in the home. Many people make the mistake of purchasing cheaper furniture in high use areas of their home but do not take in to consideration buying a high quality product will wear better and last longer than its cheaper counterparts.
Once you complete the check-out process and place your order online, an order confirmation will be sent to your email confirming your pre order. Depending on the timeframe and expected arrival date (from host country), we will send you bi-weekly updates on the status of your order. Once the items arrive in the United States, we will follow up with and provide you with a tracking number to track your order.
We will ship the entire order once the pre-order items arrive. If you would like your order ship separately, please send us an email with your order number and we will make that happen! Email Info: info@mandinkahomeshop.com
All shipping costs are calculated into your order total. If you have Free Shipping, no additional shipping is due.
MandinkaHomeShop.com does not sell, rent, or distribute your customer information or e-mail address. Shop with confidence that all your transactions are secure.

Company Questions

Mandinka Home Shop is proudly woman and black-owned business!
Our network includes individual artisans, export agents, and micro-enterprises in nations across Africa. We currently work with producers in Kenya, Tanzania, Ethiopia, Mozambique, South Africa, Zambia, Zimbabwe, Uganda, Rwanda, South Sudan, Mali, Nigeria, Ghana, Burkina Faso and Senegal. Many, if not all, of our items will list the origin.
We would love to assist you with a wholesale order and/or adding our products to your store. Feel free to contact us at wholesale@mandinkabrand.com for more information. We look forward to working with you!
Yes, we are proudly fair trade and only collaborate to source items and materials from other fair trade companies.
We use cookies to improve your experience on our website. Read about how we use cookies in our Privacy Policy. By browsing this website, you agree to our use of cookies.
Accept Cookies

You have successfully subscribed!

This email has been registered

Ask An Expert